We here at ACR Technical Services are excited to announce that we are now utilizing the IndySoft CLM Software Platform. IndySoft provides us and our customers the below benefits:
- Asset Management:
- We have full visibility of the customer’s assets throughout their lifecycle, from when it arrives at our facility to when it makes it back to the customer’s facility.
- IndySoft CLM streamlines asset management with automatic asset numbering, data validation, historical event tracking, location awareness, customized scheduling, and more.
- Client Communication:
- Brand your own user-friendly customer portal which allows access to certificates, reports, schedules, and real-time equipment statuses.
- Automated Tech Synch:
- Perform off-site field calibrations and seamlessly sync data between the lab and calibration technician while detached from the main database.
- Sync is done without user interaction, so there is no additional technician training required.
- Real-Time Metrics:
- IndySoft CLM allows real-time visibility into our lab operations, KPIs allows you to make informed business decisions on a timely basis.
- Extensive operational data collection helps us achieve our strategic business objectives and goals.
- Paperless Documentation:
- We are also offering digital access to all the documentation necessary for compliance through the customer portal.
- Easy searches reveal user manuals, technical specifications, data sheets, due dates, reference standards, operation procedures, calibration certificates and more.
- Global Scalability:
- Built to support organizations with multiple sites across multiple geographies operating in different languages and currencies.
- Centralized or per-facility workflows – all from one database.
- IndySoft CLM is available in English, French, German, Italian, Spanish and Portuguese.
- Increase Productivity:
- IndySoft CLM reduces the technician’s administration time with easy-to-use equipment templates, navigation, reports and searching.
- Improve efficiency and accuracy with automatic calculation of uncertainty, real-time pass/fail data point readings, and integrated barcoding to identify equipment and drive workflow.
- Security:
- IndySoft CLM has achieved Service Organization Control (SOC) 2 Type II certification and U.S Department of Commerce EU-U.S. and Swiss-U.S. Privacy Shield certification.
- IndySoft is the first and only company in the calibration management software space to achieve both external validations of their IT, security, and privacy practices.
- Made in the USA:
- IndySoft doesn’t outsource their software development services overseas as many companies do, 100% of IndySoft software development happens in the United States.
- All of IndySoft’ s support is handled by their in-house teams either in the United States or the United Kingdom, we don’t outsource with support either.